Comments on: Using the phone with a relay service

By: Earplugs

Earplugs — Tue, 18 Aug 2009 00:40:31 +0000

This post is a great summary of devices available for those of us who loathe the telephone!

I use a CapTel at work (they’re too $$$ for both work and home, so I use it where I’ll be on the phone more), and the phone has a neat feature where I can turn the captioning on an off at any point in the phone call. The annoying thing is it takes about 5-10 seconds for the captioning to click on, so you have to smile and nod a bit, but after that. it’s captioned.

IP relay is blocked for me at work, but I really need to use it at home and give my poor hearing hubby a break! How does it work for you?

By: Nabeel

Nabeel — Thu, 02 Jul 2009 00:27:50 +0000

Oh I hate it when they hang up on me. Not that I take it personally, but it's aggravating and a waste of time. What I do is tell the relay operator to redial the number and not to hang up the phone, that I'm calling because xxxxx Nabeel’s last blog post: The Good, Bad, and Ugly - First Month

By: Sam the Bright

Sam the Bright — Wed, 01 Jul 2009 20:31:56 +0000

I'm always for TRS (text relay service). Why? There is several reason it's important to me when I'm use with AIM on computer. Whatever I'm have conversation with customer service from any companies or have appointment with doctor as you say. There is important that I cannot lose the conversation during my prefer that I able to track if I forget something and I look up on history of conversation. It can use it as proof to show them on whom, let saying, they kick my ass. Hey, that's why there is awesome auto storage the conversation on IM app. (I use Adium under Mac OSX) Anyway, that's my point that I'm not into VRS (video relay service) because it's annoying that anyone would have to record. Most of time, they would forget what they're heck about. Sam the Bright’s last blog post: Deaf’s Smart Guide: Know your Smartphone