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February 2011

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Great customer service without the phone

By Sara on February 10, 2011

Whenever I write about not using the phone people invariably ask me “can’t you hear on the phone with your CI?” or “Why not use VRS?” Honestly, it’s a habit I fell into years ago and haven’t gotten around to breaking yet because I prefer to be phone-less. That’s just me. Moving on… The curb [...]

Posted in Hearing | 4 Responses

Welcome

Photo of Sara Looking out a Window

I'm a 30-something year old girl originally from upstate NY and now living in central Virginia. My background is in mechanical engineering and I worked full time as an engineer for 8 years. In 2010 I quit my job and started a laser engraving business.

I lost my hearing at age 14 and have been using hearing aids since then. In April 2009 I received my first cochlear implant. That went really well so in December 2009 I got the second. The CIs are what prompted me to start writing publicly - but I try to cover other things as well.

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