Dojo Research & Consulting

Dojo R & C focuses on all aspects of engineering testing including test plan development, custom instrumentation and data acquisition, laboratory testing, data analysis and report writing. Whether you have a quick one-time task or an ongoing research project, we’d love to talk to you about how we can help tackle your technical challenges.  Check out the site: Dojo Research & Consulting

Business and Increasing Efficiency

My laser engraving business is almost two years old now.  Things have reached the point that I’m getting orders every day directly through the e-commerce website. This is a change from the past where I had mostly corporate orders.  For those, a customer would usually just contact me by email to set everything up. I enjoy doing personal orders for consumers a lot, but it takes infinitely more “hand-holding” of the customers and an order of one personalized item requires almost as much work as a corporate order of 10 items at once.  So as these types of orders increase, and in the holiday season especially, I spend a lot of time taking care of orders. While thinking on how to make things more efficient I do a lot of visiting of other sites....

Stolen Photos and Copyrighting or The Internet is Not the Wild, Wild West

A week ago a potential iPad Engraving customer of mine expressed concern at sending me his expensive electronics. He wanted to know if I had a way to reassure him that everything about my company is legit. I was just a tiny bit annoyed, but this has happen before, so I knew what to send him. Even though my business website is professional looking and full of photos and testimonials, some people are still suspicious… and maybe that isn’t such a bad thing, as you’ll see. After this happen I decided to make a media page for the website – one place to highlight all the articles about the company. So I set off googling my company to see what I could find. I have a google alert set up so most of it was not new to me. Then I decided to google iPad...

Gizmodo’s iPad Etching Contest and what happened 6 months later…

Gizmodo’s iPad Etching Contest and what happened 6 months later…

This post feels very ironic to write.  I started it on the business site but decided it was too non-businessy to put over there. So I have a laser engraving business. I have two domain names that go to the same place, InAFlashLaser.com and iPadLaserEngraving.com The idea for iPadLaserEngraving.com came to me back in March (2010). At the time I knew we were investing in a laser cutter for In A Flash, LLC, and I was a little bit beyond wondering what the heck we would do it with (1. buy laser. 2………  3. profit), but I never imagined that things would be quite as great as they have been so far. I’ve engraved a lot of different things, but the iPads have been numerous and consistent and I predominantly have this country’s businesses...

How NOT to take care of your customers…

So as a business owner I’m learning a lot about customer service. I may occasionally express my frustration about some of my customers to my very very close friends (hi mom), but I ALWAYS try to do everything in my power to help them have a good experience dealing with me and my businesses. Having this be a big part of my life makes me even more sensitive to companies that don’t do the same in return when I am (or trying to be) their customer. Read the e cigarette reviews Case in point – DiscountMugs.com They’re a manufacturer located in the US that does (and brags about doing) factory direct sales on drinkware and other products. Their website has a minimum order quantity generally of about 12 items. My laser business has ordered from...

Garage to Studio

Garage to Studio

The past week and a half I’ve been emptying the garage to turn it into a true studio to work in. This was prompted by a trip to Ikea. I took a before picture: And that led me to notice how awful the place looked… even not counting the mess of stuff everywhere. I made my plans for the space and drew it out in Sketchup. Of course we ended up buying different things than planned, so I drew it again. (The kayaks are in the back yard now but hopefully will be brought inside.) Then somehow I decided maybe I should paint the garage. And maybe fix the floor too? Through some research I decided on epoxy paint for the floor. I ordered some Supercoat from Sam’s Club. Now I had to get serious about emptying the place. I freecycled some things right...

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